Example
The variant with the better result on the main metric winsTwo subject lines, 10,000 players each: opens 18% and 21%, deposits 4.1% and 4.0%. The first subject line wins: on deposits, not on opens.
Rules
- One change at a time: the subject line, the offer or the game. Otherwise you cannot tell what worked.
- Random groups from the same segment, at the same time.
- Pick the metric in advance: deposits, NGR or players won back from churn. Opens and clicks are only a hint.
- Enough players and time: a small difference on small groups is often random. Do not stop the test on day one, when a variant is "already winning".
A/B test vs control group
An A/B test compares variants with each other. A control group compares a campaign with no campaign at all. A good test keeps both: variant A, variant B and a group that gets no message.
Common mistakes
- Judging offers on deposits alone. A generous offer almost always brings more deposits. Make the decision on NGR minus the bonus cost.
- Never retesting the winner. A month later the effect changes, so strong decisions get rechecked.
- Testing small details. Button colour moves the needle less than the game in the offer or the channel of the message.