Example
Turnover = sum of all bets over a periodA player deposited €50 and made 1,000 spins at €1: turnover is €1,000, although they only had €50.
Money goes round in circles: winnings are staked again. That is why turnover is almost always much larger than deposits.
What it is linked to
- Hold: GGR divided by turnover. It shows what share of bets the casino kept.
- Theoretical win: turnover x house edge. Rakeback and VIP rewards are built on it.
- Wagering: clearing a bonus is turnover too, adjusted for game weighting.
- Loyalty points are usually awarded for real-money turnover.
Common mistakes
- Reading turnover as revenue. Turnover growing without GGR growth can mean play on low-margin games or bonus wagering.
- Comparing turnover across games. €100,000 on blackjack and on slots brings the casino very different money.
- Mixing real-money and bonus bets. Count them separately for hold and rewards.