Payments and cashier

Open banking: paying straight from a bank account

Open banking (pay by bank) is paying straight from the player's bank account: they choose their bank, confirm the payment in the banking app, and the money arrives without a card. Funds are usually credited instantly, the fee is generally lower than for cards, there are no card chargebacks, and the account holder's name helps with KYC.

Yevhen SychovOctober 2026

How it works

In the cashier, the player picks their bank, switches to the banking app, confirms the amount and returns to the casino. The payment goes from account to account, with no card and no details to type in. The operator connects these payments through a PSP or a dedicated open banking provider.

A withdrawal goes back to the same account by bank transfer. Where banks support instant transfers, the money arrives in minutes.

What matters to the operator

  • KYC: the bank or provider usually passes on the account holder's name. If it matches the name on the casino account, part of the check is already done, and someone else's bank account shows up straight away.
  • No card chargebacks: the account holder confirmed the payment themselves in their own bank, so there is no card dispute here.
  • Availability: depends on the player's country and bank. In some places almost every bank supports these payments, in others only a few, so coverage is checked market by market.

What it costs

Savings = deposits x (card fee minus open banking fee)For example, €200,000 of monthly deposits moves from cards at a 3% fee to open banking at a 1% fee: a saving of €4,000 a month, plus no costs for handling chargebacks.

The weak spot is the switch to the banking app. Some players never come back, so the approval rate and the conversion of this step are tracked separately for each bank.

Common mistakes

  • Not matching the account holder's name. A payment from someone else's account goes through, and a withdrawal to it is an AML risk. Check the name at the moment of deposit.
  • Not measuring the bank step. The player went off to confirm the payment and never came back. The problem is often a single banking app, and it only shows up in a breakdown by bank.
  • The method in every market. Where banks support these payments poorly, the method just takes up space in the cashier. Show it where it works.
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