Payments and cashier

Cashier: deposits and withdrawals in one place

The cashier (deposit page) is the section of the site where a player deposits, picks a bonus and requests a withdrawal. It decides how many started deposits actually get paid: methods for the player's country, visible limits, few steps and clear error messages.

Yevhen SychovOctober 2026

Key parts

  • Methods for the player's country: cards, bank transfers, e-wallets, local methods, and cryptocurrency if the licence allows it. The first method on the list is the one players in that GEO use most often.
  • Limits: the minimum and maximum deposit for each method are shown next to the amount field, before payment.
  • Bonus choice: the available offers right in the deposit form, with the wagering requirement and expiry, plus a no-bonus option. Players with limits or risk markers are not shown offers.
  • Repeat deposit: a saved method, with no need to enter the details again.
  • Withdrawal: the request status, the timeframe and the list of documents if verification is not yet complete.

Formula and example

Cashier conversion = successful deposits / cashier opens x 100%For example, the cashier was opened 1,000 times, a payment was submitted 600 times and 420 payments went through: cashier conversion is 42%, the approval rate 70%.

Break the path into steps: opened the cashier, chose a method, entered the amount, submitted the payment, the payment went through. Everything lost before submission is down to cashier UX. Declines after submission show up in the approval rate.

A player started a deposit and did not finish: that is an abandoned deposit. A message offering help or another payment method goes out to them within half an hour.

Common mistakes

  • One set of methods for every country. The player cannot find their usual way to pay and closes the cashier.
  • A decline with no way out. An error message with no reason and no button for another method. Offer a retry or an alternative straight away.
  • Bonus switched on by default. The player did not notice the wagering requirement and argues at withdrawal. Taking a bonus must be a conscious choice.
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